Frequently Asked Questions

Our entry process is actually very quick and simple:

Step 1 – Select how many tickets you would like to purchase.

Step 2 – Add to cart and select your chosen charity.

Step 3 – Check out and wait for the live draw.

100% yes! All of our prizes are brand new and 100% genuine. We tend to buy from stores such as Selfridges, Harrods and Harvey Nicks. For our luxury watches and cars we use only the most reputable dealers.

With Urban Draw you can use all major credit and debit cards. There is no minimum purchase.

Nope, Urban Draw is a UK registered Ltd company, and as such we aim to make a profit one day. Our business was set up with multiple things in mind. Firstly, we want you to win huge, life changing prizes and once in a lifetime experiences, coupled with the very best chance of wining and the lowest possible ticket prices. Secondly, we want to raise substantial amounts of money for amazing charities and good causes, this really is at the heart of our business ethos. And Finally, we want a stable business with longevity. If you keep winning, and we can keep donating then we are happy!

Your prize will either be sent to you direct from the manufacturer, from us or we will hand deliver the prize.

You will be emailed if you win and then we will follow up with a call.

Live draws will always take place within 7 days of the competition ending.

Ticket numbers vary per competition, but we have full transparency and you can see the number of tickets per competition on each competition page.

Your chance of winning varies depending on the competition you are taking part in but what we do know is in most cases you are at least 30,000 times more likely to win one of our competitions than the National Lottery! Unbelievable!