Frequently Asked Questions

Do you have some questions about Urban Draw, the charities that we support or our competitions? Please see our list of frequently asked questions, If the answer that you are looking for is not here please don’t hesitate to get in touch.

What are my chances of winning a competition?

Your chance of winning varies depending on the competition you are taking part in but what we do know is in most cases you are at least 30,000 times more likely to win one of our competitions than the National Lottery! Unbelievable!

How many tickets are in each competition?

Ticket numbers vary per competition, but we have full transparency and you can see the number of tickets per competition on each competition page.

When will the live draws take place?

Live draws will always take place within 7 days of the competition ending.

How will I be notified if I have won?

You will be emailed if you win and then we will follow up with a call.

How will I receive my prize?

Your prize will either be sent to you direct from the manufacturer, from us or we will hand deliver the prize.

Are you a charity?

Nope, Urban Draw is a UK registered Ltd company, and as such we aim to make a profit one day. Our business was set up with multiple things in mind. Firstly, we want you to win huge, life changing prizes and once in a lifetime experiences, coupled with the very best chance of wining and the lowest possible ticket prices. Secondly, we want to raise substantial amounts of money for amazing charities and good causes, this really is at the heart of our business ethos. And Finally, we want a stable business with longevity. If you keep winning, and we can keep donating then we are happy!

What payment methods do you offer?

With Urban Draw you can use all major credit and debit cards. There is no minimum purchase.

Are the all of the prizes genuine?

100% yes! All of our prizes are brand new and 100% genuine. We tend to buy from stores such as Selfridges, Harrods and Harvey Nicks. For our luxury watches and cars we use only the most reputable dealers.

How Do I play?

Our entry process is actually very quick and simple:

Step 1 – Choose your competition.

Step 2 – Pick your ticket numbers. ( more tickets = better chances of winning )

Step 3 – Answer the simple multiple choice question.

Step 4 – Check out and wait for the live draw.

Can you enter if you live outside the UK?

Absolutely, our competitions are open worldwide unless other wise stated. The world is a big place and we can’t be responsible for laws in individual countries, If you are entering from outside the UK please be sure that entering is legal in where you live or you entry may be voided, and should you win, your prize may be withheld! None of us want that.