Urban Draw T&Cs

At Urban Draw we like to keep things simple. We don’t like technical mumbojumbo and small print. We like giving away great prizes and keeping things simple. If there is anything in these terms and conditions that you don’t understand, please contact us at info@urbandraw.co.ukand we’ll try to explain it so that you do.

1) About Urban Draw

1.1) Urban Draw run skill based competitions to win lots of really cool and aspirational prizes. Urban Draw has a registered office at 28 West st, Dunstable LU61TA. If for any reason you need to get in contact with us please do not hesitate to email us at : info@urbandraw.co.uk. We always aim to get back to you ASAP so you can continue enjoying our great competitions and don’t miss out.

2) About the competitions

2.1) The competition is open to all those that live in the UK and are aged 18 years and over, except for Urban Draw employees, their family members or anyone that is connected with the running of the competition. You must also be located in the UK when you play to successfully complete your entry.

2.2) To enter the competition you will be asked to agree to these terms and conditions.

2.3) To start you will choose your desired product from the incredible selection on our website. When the competition closes, we will notify all entrants by your selected contact method and let you know when the live draw will be held. All draws are live streamed through our website, app and social media so its really easy to watch and interact with us whilst the draw is in full swing!

2.4) To enter you must answer a skill based question. You wont need to be a member of Mensa to answer so don’t worry but the question won’t be what is 2+2 either. You will then choose your ticket numbers from the drop down menu. All purchases are final, Urban Draw will issue no refunds under any circumstances.

2.5) If you win (someone has to win every competition so may as well be you) with your prior consent your name, location, images and video where applicable of you and your prize will be used by Urban Draw in marketing materials to promote the competition.

2.6) Each competition lasts for a prescribed amount of time. As soon as a competition is sold out and all tickets are gone we will arrange the live draw. All of our draws are totally random, picked using a tried and tested random number generator algorithm. All draws are guaranteed to be 100% random. Want to test it for yourself? Get in touch, we will show you how.

2.7) If a competition has not sold out and there are tickets remaining at the end of that period we may restart the counter. If after an allotted amount of time decided by Urban Draw the competition has still not sold out, we will hold the live draw and the winner will receive 80% of the prize revenue that has been taken for that competition. This may come in the form of cash, cheque, bankers draft or digital bank transfer. All payments MUST be made in the name of the competition entrant only. Valid photo ID will be required.

2.8) Most of our competitions have second and third place prizes. This will also be drawn live, in the same manner as the main prize. The second and third place draws will take place straight after the main draw.

2.9) We love to meet our players personally and hand deliver the prizes by hand. We must be able to deliver your prizes within 28 days from when we first contact you.

2.10) All winners have the opportunity to take a cash alternative instead of their prize should they wish. Once we contact you to give you the good news that you have won, you have 24 hours to inform us should you wish to take the cash option. Cash alternatives pay out at 80% of the trade value of the advertised competition prize.

2.11) Now and again we might not be able to source the exact item that we advertised in the competition listing. It may be out of stock or supplies might be low. If this happens, we’ll contact you as soon as possible to discuss an alternative. This may be the same item in a different colour, a similar product or something completely different altogether for the same value. The choice is yours.

2.12) It’s a scary thought, but if you win and we can’t contact you within 28 days of the competition closing you will have lost your prize. Please make sure you answer our calls and emails to avoid this. We will always consider mitigating circumstances, but in the interests of fairness, we may choose to re draw the competition ( live of course ) in order to find  another winner. If you lose your prize, no alternatives or compensation will be provided. PLEASE, PLEASE, PLEASE DON’T LET THIS HAPPEN.

2.13) We hope we don’t ever have to, but we do reserve the right to withhold prizes if we believe there is good cause to do so. It’s really important that we protect our brand and the integrity of the competition for all our loyal players and followers.

2.14) Unfortunately, if you fail to make your entry in time, not submitted online or just incomplete, we cannot make allowances for this.

2.15) If you enter a competition your ticket(s) will only be valid for that one competition. They will not be valid for subsequent draws of the same product.

2.16) You can buy as many tickets for each competition as you wish, the more you buy the better your chances of winning. Although it will increase your chances of winning a prize, please remember that the draws are 100% random and we have no idea of the outcome before the draw. We find out the winner at the same time as you.

2.17) We may change these terms and conditions if necessary to ensure Urban Draw can continue in the spirit it is intended. We also reserve the right to cancel the competition if it is compromised in any way. If we cancel a competition for any reason ALL tickets will be refunded to the payment method used to purchase the tickets originally.

2.18) The decisions of Urban Draw regarding all competition matters, whether the main, second or third prize competition , is final and binding. Urban Draw will not enter into correspondence regarding these matters.

3) Payments and charges

3.1) The cost of playing is based on the number of tickets you buy.

3.2) Ticket prices are payable in UK pounds sterling (£) and are inclusive of VAT.

3.3) Payment is required for your tickets to be valid.

3.4) If you feel the need to question any payments made to Urban Draw, we feel it’s only right to point out that refunds are only provided in exceptional circumstances and at the sole discretion of Urban Draw only, following a full review of your use of the website and the information you were presented with and provided as part of your entry.

3.5) For card payments, payment amounts are reserved until the transaction is completed, at which point the full payment is taken. If for any reason the transaction does not complete the funds will be released in approximately 3 – 5 days.

4) Marketing messages

4.1) If you opt in to receive marketing, or join the Urban Draw social competition Community, we may send you marketing messages based on your communication preferences.

4.2) If you don’t want to receive marketing messages from Urban Draw, please click the “unsubscribe” link in marketing emails. You can also send an email with a subject of ‘opt out of marketing’ to info@urbandraw.co.uk. More information on how your personal information is used by Urban Draw can be found in our privacy policy.

5) Important information

5.1) If you win, we will ask you for a suitable location to personally deliver your prize. This could be a local hotel, restaurant or public place. It doesn’t have to be your home address.

5.1.1) All of our competitions have a free entry method in accordance with regulation. In order to enter a competition for free please send a postcard to our registered address, with your Name, Date of birth, full addres, email address, chosen competition and your first choice of ticket number. If by the time we receive your entry the chosen ticket number has gone urban draw will choose one on your behalf. Please note postal entries are processed every Monday. Free Entrants are limited to one per name and address.

5.2) If you win, and you decide to engage your local press, or other media, to celebrate your good fortune, we ask that all materials are pre-approved by the Urban Draw team. Please send these requests through to info@urbandraw.co.uk

5.3) The content on our website is general information and is not intended to be used as advice.

5.4) We’ll always try to keep our website up-to-date, but we can’t promise or guarantee that it will be.

5.5) Whilst we love our Urban Draw social competition community, we will not be held liable to you for any losses, damages, negligence, wrongful acts, infringement of your rights, or otherwise, even if they can be predicted in advance, when connected with:

5.5.1) your taking part in our competition;

5.5.2) problems with taking part in our competition;

5.5.3) your use of or reliance on our website content. In particular, we will not be liable for:

5.5.3) loss of profits, sales, business, or revenue;

5.5.4) business interruption;

5.5.5) loss of anticipated savings;

5.5.6) loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

5.6) This competition is operated under the laws of England and Wales and the exclusive jurisdiction of the courts of England and Wales.